Customer service

Assess your vehicle and trade it in

Find out in just a few minutes what your current car is worth. Trade it in directly and offset the proceeds against the purchase price of your new CAROUTLET vehicle.

Without providing personal data

In just three steps to your online trade-in

Step 1

Free and non-binding vehicle evaluation

In the first step, provide us with the data on your current vehicle. We provide you with our tried and tested form (click on Start vehicle valuation). You will receive a first rough vehicle valuation after just a few minutes.

Step 2

Receive a definite offer

In the second step, you answer some detailed questions about the condition of your vehicle and upload photos. This helps us to better assess the condition of your vehicle. You can also upload the photos comfortably with your smartphone, whereby you can stop the process at any time and simply continue at the same point whenever you want. We will guide you and show you which shots we need. After that, we will send you a definite purchase offer within 24 hours.

Step 3

Trade in and hand over vehicle

The trade-in of the vehicle then takes place conveniently upon delivery of your new vehicle. On this occasion, your current vehicle will be physically inspected and the purchase price confirmed. If you wish a home delivery, the exchange and the inspection of the vehicle will take place directly at your doorstep.

Without providing personal data

FAQ about the trade-in

Without providing personal data